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RMA status search

Easy steps to check Online Repair Status:
1.Enter your RMA number
2.Enter your contact E-mail
3.Submit and finish checking online RMA service status


If you need to check the RMA status, please note that the email address must be the same one when you fill in the online RMA form at the beginning.
Please note that you need to enter the correct email address (no blank character); therefore, you can receive the RMA email and check the RMA status successfully..

By checking the RMA service application email, you can confirm the format of your email address.

While you are filling in the online RMA form, if there are any questions, please feel free to email us via rma.en@teamgroup.com.tw or our telephone number +886-2-8226-5000 ext.385. Our agents will offer our best service for you.

Our business hours: Monday to Friday 9 AM to 12 PM, 1:30 PM to 6 PM (Taiwan time zone)
The office is closed on Saturdays, Sundays, and public holidays.