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  • There are hundreds of SSD available, which one should I get?

    Now there are so many brands and specifications of SSD on the market, it will take a lot of time to do the research, so let’s quickly introduce which TEAMGROUP SSD can best meet your needs! If you are a “promising young person who use a computer to write reports and browse online articles” As a promising young person who often uses Office software to write reports or browse the Internet, when opening Office software, although SSD and HDD are both SATA III interface, SSD will still provide faster speed than traditional HDD! Here we recommend the price-friendly GX2 SSD, with various capacities to choose from! Learn more: https://www.teamgroupinc.com/en/product/gx2 And this VULCAN SSD from T-FORCE gaming brand has both read and write speed of over 500 MB/s. The price is reasonable and the design is stylish, which makes it perfect for you! Learn more: https://www.teamgroupinc.com/en/product/vulcan-ssd The next is DELTA MAX SSD which is the RGB SSD with the largest luminous area in the industry. The ARGB lighting is smooth, meticulous and not too bright for your eyes. Even when the lighting is off, the SSD can still reflect the texture of the mirror surface. Note: Remember to pick a case with a transparent side panel, which can perfectly present the translucent mirror effect of the SSD!   Learn more: https://www.teamgroupinc.com/en/product/deltamaxssd If you are a “mild to moderate, promising gamer” Back then, when I was playing Diablo III, the game map often got stuck for a long time at the loading screen! I did use a quad-core processor and a high-end graphics card, but how come the performance is still far from good? Only to find that the map files of Diablo III were located in the hard drive, so the loading time took longer whenever the hard drive was reading the files. Therefore, I simply replaced my hard drive with a M.2 SSD and the loading time was reduced instantly! The low-price and easy to use M.2 PCI-E Gen3x4 SSD MP33 make you the coolest gamer by eliminating your waiting time in the game! Learn more: https://www.teamgroupinc.com/en/product/mp33 If you are a “heavy creator and gamer” Congratulations, you are a user who relies heavily on computer performance. We strongly recommend the following high performance M.2 PCI-E SSDs! First, we introduce you the MP34 which has no heat spreader and can be easily installed on any device. The difference between the MP34 and MP33 is the addition of the RAM that makes the reading speed more than 3000MB/s. No matter if you are editing large video files, or playing a game and want to live broadcasting at the same time, the experience is smooth and without any lag. Learn more: https://www.teamgroupinc.com/en/product/mp34 The next is T-FORCE CARDEA II, which has TEAMGROUP’s exclusive patented cooling fin, so you don’t have to worry about speed loss caused by overheating when using SSD for a long period of time. Learn more: https://www.teamgroupinc.com/en/product/cardea%20ii If you are a heavy creator and gamer who “desire the latest technology” After the release of AMD’s X570 platform this year, the bandwidth of PCIe is upgraded to M.2 PCIE Gen4x4. T-FORCE releases CARDEA ZERO-Z440 to advance with the times. The read speed is up to 5000 MB/s, which guarantees to make you the coolest heavy creator. Loading graphics or converting files will all be done before your coffee gets cold! Lear more: https://www.teamgroupinc.com/en/product/cardea-zero-z440 After introducing these various SSDs, gamers will have a better idea of which product they are getting in the future!  

  • What to do if you drop your PD400, PD1000 in water.

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    Learn about the splash proof, water proof and dust proof functions of the PD400 External Hard Drive, and how to handle it if you accidentally wet the external solid state drive. PD400 External Hard Drive is splash proof with dust plug on, water proof and dust proof. Under a controlled laboratory environment, PD400 is IP66 certified with dust proof and water proof. Splash, water and dust proof functions are not permanent conditions and the effects might decrease as a result of normal wear. Liquid damage is not covered under warranty, but you might have rights under consumer law. PD400 External Hard Drive is resistant to accidental spills from common liquids, such as soda, beer, coffee, tea, and juice. In the event of a spill, wipe the affected area gently with a wet paper towel, then wipe dry the external hard drive. Learn about the splash proof, water proof and dust proof functions of the PD1000 External Hard Drive, and how to handle it if you accidentally wet the external solid state drive. PD1000 External Hard Drive is splash proof, water proof and dust proof. Under a controlled laboratory environment, PD1000 is IP68 certified with dust proof and water proof (immerse in 1 meter of water for 1 hour). Splash, water and dust proof functions are not permanent conditions and the effects might decrease as a result of normal wear. Liquid damage is not covered under warranty, but you might have rights under consumer law. PD1000 External Hard Drive is resistant to accidental spills from common liquids, such as soda, beer, coffee, tea, and juice. In the event of a spill, wipe the affected area gently with a wet paper towel, then wipe dry the external hard drive. Warranty content: If liquid damages the device and the liquid contact indicator shows the device has been in contact with liquid, then it is not covered by the warranty.     Avoid the following when using: Swimming or showering with the external hard drive. Exposing the external hard drive to pressurized high velocity water, such as when showering, water skiing, surfing, jet skiing, etc. Using the external hard drive in a sauna or steam room. Intentionally submerging the external hard drive in water. Operating the external hard drive outside the suggested temperature ranges or in extremely humid conditions. Dropping the external hard drive from too high or subjecting it to strong impacts. Disassembling the external hard drive, including removing screws. Exposing the external hard drive to acid and alkali, or highly corrosive items, such as soap, detergent, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, etc.   If accidentally dropping into the water: If accidentally dropping into the water, wipe it dry with a soft, lint-free cloth (e.g., a lens cloth). To remove excess liquid, tap it gently with the USB connector facing down. Leave it in a dry area with some airflow or place it in front of a blowing fan. Wait for 5 hours before using it. If dropping into non-liquid waters, wipe the affected area with a wet paper towel first, then follow the instructions above. Don’t dry the external hard drive using an external heat source or insert a foreign object (e.g., cotton cloth or paper towel) into the connector of the external hard drive.  

  • What are U.S. MIL-STD 810G 516.6 drop test?

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    The drop test based on U.S. MIL-STD-810G 516.6. We put 5 portable SSDs to the test. And drop them from a height of 48 inch on 8 corners, 6 faces, and 12 sides. Then check if the portable SSDs are still functional and the data remain unharmed after dropping, it meets U.S. military drop-test standards.  

  • Does a brand new SSD need to be initialized?

    In general, we can’t ensure users’ operating systems and how they use this SSD, so we won’t initialize and format the SSD before leaving the factory. When you use the SSD for the first time, please initiate and format your SSD according to youroperatingsystem such as Windows or Mac or Linux; therefore, the SSD can work normally.  

  • DELTA RGB SSD Q & A

    How do I know which model of RGB SSD is suitable for my current motherboard? Ans: First, please check which type of RGB lighting header is on your motherboard. For example, there are 12V RGB Header / 5V add Header / USB 9pin Header. (Each brand of motherboard may have different name for the header. Please check your motherboard’s specification first) Cross-reference the model and accessories table, then you will be able to choose a suitable DELTA RGB SSD product.   Can DELTA RGB SSD (5V) be connected to a 12V RGB Header? Ans: Each model can only use its exclusive cable to connect to the specific header on the motherboard. Do not replace it with other cables. The warranty will be void if RGB SSD is damaged due to connecting with other cables. For more information on each model’s corresponding cable accessories and header please refer to the model and accessories table.   My motherboard only has a 12V RGB Header, but I really like the mixed color lighting effect, which model should I choose? Ans: You can pick the DELTA R RGB SSD (Rainbow). You can immediately enjoy the water flowing lighting with Rainbow mixed color effect when you turn on your PC. However, this product can not control lighting effect through motherboard’s software. Only a single Rainbow lighting effect is built-in.    How can I tell if my motherboard has 5V Add Header or not? Ans: You can check the motherboard manufacturer's official website or the technical notes first. In addition, Team Group's official website provides a list of motherboard models with 5V Add Headers. (The list of compatible motherboards will be updated irregularly. Please refer to motherboard manufacturer's announcement for related specifications).   Will I damage the RGB SSD if I plug in the wrong motherboard header? Ans: Yes! If you plug in a incorrect header, it might damage the RGB SSD. The warranty will be void due to improper use.   Can I use a 12V to 5V adapter cable? Ans: You cannot use a power converter cable because, in addition to the voltage difference of 12V and 5V, the source of the LED control signal is also different, therefore it can’t be transferred using the method of power converter. The RGB SSD will be damaged by trying this method, and the warranty will be void.    If the 5V Add header on the motherboard is occupied by other product, is there any other suggested way to connect?  Ans: Please refer to the list with other manufacturers of 5V ARGB control boxes and apply according to what each manufacturer suggested. Please refer to each manufacturer’s manual for lighting control and connecting method. After connection, the operating regulation will according to control box’s specification. Any specification change, please refer to specification information updates of each manufacturer. We will not provide any further notice. Brand Name CoolerMaster CoolerMaster SilverStone Model Name MFX-ACBN-NNUNN-R1 RE-C10L-RGB-R1 LSB02 Product Photo 12V Header X Suitable for ARGB X 5V ADD Header Suitable for ARGB X Suitable for ARGB Suitable RGB SSD model DELTA RGB SSD (5V) DELTA S RGB SSD (12V) DELTA RGB SSD (5V) ※ Please refer to each user manual for the detail usage of the above models. Connection methods are different for each model.   If my motherboard is very old, and I don’t want to spend money getting a new one, is there a suitable RGB SSD for upgrading my PC? Ans: Please check if your motherboard has USB 9pin Header or not. If the header is available, then we suggest you to choose DELTA R RGB SSD (Rainbow). Connect the USB 9pin Header on the motherboard and turn on the power, then you are ready to enjoy a SSD that has water flowing lighting with Rainbow mixed color effect. However, this product cannot control lighting effect through software. Only a single Rainbow lighting effect is built-in.    How does DELTA RGB SSD synchronize lighting control with the motherboard? Ans: Each model of DELTA RGB SSD is corresponding to different RGB / ARGB control signal on the motherboard. Connecting the motherboard and the RGB SSD using the exclusive Cable, and control the lighting effect through the lighting effect software provided by the motherboard manufacturer. The lighting effect from DELTA RGB SSD (5V) / DELTA S RGB SSD (12V) is the result generated by the control software of each motherboard manufacturer. Company T-FORCE T-FORCE T-FORCE Model DELTA S RGB SSD (12V) DELTA R RGB SSD (Rainbow) DELTA RGB SSD (5V) Picture Capacity 250GB / 500GB / 1TB Dimation (L)100 x (W)69.9 x (H)9mm Flash type 3D TLC Cable type 5 pin to USB Micro B USB 9 pin to Micro B 3 & 4 pin Y-cable to Micro B Connect to MB 5pin 12V RGB Header USB 9 pin 3 / 4 pin 5V add Header MB Connector  Sync with Motherboard  YES N//A YES Support Software ASUS - Aura Sync GIGABYTE - RGB Fusion MSI - Mystic Light Sync ASROCK - Polychrome Sync N//A ASUS - Aura Sync GIGABYTE - RGB Fusion MSI - Mystic Light Sync ASROCK - Polychrome Sync Light Effect A single color change light effects Built-in Rainbow light effect A magnificent mix with water flow light effect   What is the difference of lighting effect between each model of DELTA RGB SSD? Ans: Currently, DELTA RGB SSD has three series of products, DELTA RGB SSD (5V) / DELTA S RGB SSD (12V) / DELTA R RGB SSD (Rainbow). DELTA RGB SSD (5V) / DELTA R RGB SSD (Rainbow) are using Addressable LED which is able to light up individually and present the water flowing lighting with Rainbow mixed color effect. DELTA S RGB SSD (12V) is using general RGB LED which can present lighting effect with single color change.   If I don't want the synchronized lighting effect, and I just want a RGB effect SSD, which model should I choose? Ans: We suggest you purchasing DELTA R RGB SSD (Rainbow). Connect the USB 9pin Header on the motherboard and turn on the power, then you are ready to enjoy a SSD that has water flowing lighting with Rainbow mixed color effect.  

  • WHAT IS S.M.A.R.T? DO SSD DRIVES SUPPORT S.M.A.R.T?

    S.M.A.R.T refers to Self-Monitoring Analysis and Reporting Technology, which is a built-in monitoring function of SSDs and hard drives. This technology allows users to monitor the status of their devices, performance monitoring and control using software specifically designed functionality of S.M.A.R.T.  All Teamgroup SSDs support S.M.A.R.T.

  • WHAT IS TRIM?

    TRIM is a system command. The Win7 operating system would notify SSD of data blocks that will no longer be used and may be erased to release space. This function, which is similar to garbage collection, is executed in idle time to optimize performance.

  • WHAT IS SSD?

    SSD is an abbreviation for solid state disk. The conventional hard disk does not belong to "liquid" hard disk; solid state disk refers generally to solid state disk composed of NAND Flash. It has no mechanical structure and performs transfer via electronic signal compared to rotational disk design used in conventional hard disks. It utilizes characteristics of conventional NAND Flash and is composed of control unit and storage unit (FLASH chip). Data storage is achieved by the combination of the two units. Data is read and written in block writing and erasing manners. Thus, the efficiency of reading and writing relies on the design with respect to read-write technologies very much. It is advantageous of high speed, low power consumption, vibration resistance, high stability, low-temperature resistance etc.compared to current conventional hard disks.

  • WHAT IS THE DIFFERENCE BETWEEN SATAII AND SATAIII?

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    Both are the same with respect to appearance and installation. Joints and wires are the same, too. The difference lies in the maximum data transfer rate. 

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