SDXC memory card is only compatible with card readers that support SDXC specifications. Please verify if the device supports such format prior to use.
The format for optimal usage might be different based on the devices. To ensure the proper work of the card, please do the formatting before applying to the device.
All storage products will display a less memory capacity on a computer than stated. The discrepancy has resulted from the way flash memory and hard drive manufacturers calculate the megabyte of memory. Because the computer is calculated as binary algorithm, the computer 1GB = 1024 * 1024 * 1024 = 1,073,741,824 (1024 for two of the ten th, this is the way a computer's calculation); therefore, 128,000,000,000 (128GB) / 1,073,741,824 ≒ 119.2GB . In addition, TEAM retained products 3-5% of capacity available to the device firmware and data storage maintenance, to prolong the life of the use of the reliability of the product. Therefore, the actual available capacity for your product algorithm is as follows, the actual available capacity = marked capacity ÷1,073,741,824 × 95% ~ 97% (GB) If the capacity of your product within the scope of the results obtained by the above method of calculation, This is a normal phenomenon, please use the peace of mind.
Please identify that the video recording time is set to limit, instead of fixed time. If card format is FAT32, the recording would be stopped as 4GB of recording is reached because a single file cannot exceed 4GB. This problem may be solved as long as card format is changed to NTFS or exFAT if the two formats are supported by the machine.
Please verify that the write-protect lock of the card is off. If the problem persists, the memory card may be faulty. Please contact customer service personnel for assistance.
Please identify that the lock of the card is off. The problem might own to the card itself or the card reader if deletion still fais. If so, please contact customer service personnel for assistance.
Please change another card reader to shoot machine trouble, if you still have questions please contact customer service for help. RMA@teamgroup.com.tw