Possible reason : You may have used your USB drive or Memory card on a device that doesn’t support storages larger than 32GB or exFAT/NTFS format, or the device was automatically or manually formatted into 32GB or FAT32. Therefore the capacity only shows 32GB on your windows OS. How to recognize? Right click “This PC”-> “Manage”->”Disk Management” to check the partition of capacity. E.g. A 128GB USB flash drive only shows 32GB on WINDOWS. 116.13GB* online: Which means the drive is at normal 128GB capacity. * Part of the capacity of FLASH storage products will be used for formatting or other functions, therefore the displayed capacity in the operating system will be less than the actual storage capacity due to unit conversion. It is recommended to calculate the actual storage capacity based on this equation: total bytes/1024/1024/1024. Primary partition 32GB: Which means only 32GB was set. Unallocated capacity 84.12GB: Which means there is still 84.12GB unallocated. How to solve it? a. Right click to delete 32GB volume on “Disk Management” and reformat it. (Backing up your files is suggested.) b. Right click to create new volume and follow the default format and finish the format. c. Finish format. Check the capacity.
Please verify that the write-protect lock of the card is off. If the problem persists, the memory card may be faulty. Please contact customer service personnel for assistance.
Please change another card reader to shoot machine trouble, if you still have questions please contact customer service for help. RMA@teamgroup.com.tw
The format for optimal usage might be different based on the devices. To ensure the proper work of the card, please do the formatting before applying to the device.
Due to the recent pandemic, people are spending more time indoors and the demand for gaming consoles has increased significantly. Switch is great for use at home or on the go, therefore currently it has become the best choice for purchasing a gaming console. 1. SWITCH firmware update In April of this year, Nintendo announced the latest 10.0.0 version of the firmware update, adding super useful features: In “Data Management” of the console, data can be transferred between the internal storage and the microSD card! Switch supports microSD card expansion. Supported cards includes microSD, microSDHC and microSDXC. It is only compatible up to Speed Class UHS-I and not compatible with UHS-II. Resource: Nintendo Official Site In the past, data stored in the internal storage could not be transferred to a microSD card as it can now be transferred to a gaming console directly. The latest firmware update makes it a lot more user-friendly. As for other new features such as the News Bookmark function, option to remap the controller buttons, etc., please visit Nintendo Official Site for more details! 2. MicroSD cards that are highly recommended Speaking of using the microSD card, the following are considered in terms of capacity, price, read/write speed, and good value. We will introduce TEAMGROUP memory cards suitable for the use on the Switch, and you will see that TEAMGROUP memory cards are cutting edge in every way! TEAMGROUP PRO V30 U3 MicroSD CARD 256GB Capacity: 256GB R/W Speed: 100/90 MB/s Warranty: Lifetime warranty Value rating: Medium PRO V30 is the highest-level A1 card among the current microSD cards of TEAMGROUP. Its speed is no less than the products of Samsung and SanDisk. Since it is the most high-end product with a top speed, the price is slightly higher than other TEAMGROUP memory cards, therefore we give it a medium value rating, which is recommended for gamers who are looking for ultra-fast boot speed and loading speed. Learn more: https://www.teamgroupinc.com/en/product/pro-v30-u3-card TEAMGROUP ELITE A1 U3 MicroSD CARD 256GB Capacity: 256GB R/W Speed: 90/45 MB/s Warranty: Lifetime warranty Value rating: High The ELITE is the next tier of the PRO, the price of it is slightly lower than the PRO, and it’s only a bit slower in terms of read speed. This is also the product we are testing in the following. The loading speed is very fast and overall it is a real bargain. If you wants to buy a microSD card for your Switch, this will be the most recommended product! Learn more: https://www.teamgroupinc.com/en/product/elite-a1-u3-card TEAMGROUP COLOR CARD II MicroSD CARD 128GB Capacity: 128GB R/W Speed: 90/45 MB/s Warranty: Lifetime warranty Value rating: High This memory card has similar specification with the ELITE, except it has the A1 performance level. However, the A1 level is the SD Association’s IOPS definition for mobile phone usage. The most important thing for the Switch is the game read speed, therefore there is no big difference without the A1 level. Plus, it is cheaper, which is one of the reasons we highly recommend this product. Learn more: https://www.teamgroupinc.com/en/product/color-card-ii 3. Why microSD card is great for enthusiastic gamers? One microSD card can solve your storage capacity problem Have you ever bought many digital games and run out of console’s internal storage? Want to record your gameplay but there isn’t enough storage space? A suitable microSD card can solve your problems! In the following test, the Switch has only 2-3 games but takes up 80% of console’s internal storage. Let’s see the difference after they are transferred to the SD card! Friendly reminder: Game progress can only be saved in the internal storage of the console. So, when the internal storage is full, you may not be able to save the games. It is recommended to reserve storage space for safety! 4. How to insert microSD card? How to transfer games after installation? First, the microSD card slot is located at the back, behind the long black cover on the bottom left. When you open it gently, you will hear a “click” sound. This cover is also designed as a stand to support the main body so that it can be played standing upright. Then, as shown in the image, insert the microSD in the correct direction, and if you feel it bounce back a little, that means the installation completes. Friendly reminder: The upper cover is where the game card slot is located. You won’t find microSD card after opening this cover. If the SD card is inserted while power on, the following screen will appear. Please select restart. After restart, if you want to transfer data from console’s internal storage to the SD card, go to “Data Management” in “System Settings”. The following screen appears when you select “Move Data Between System / microSD Card”. Then select “Move to microSD Card” to bring up all the software that can be transferred from the current console. Select a game, such as Fornite as below, then click “Move Data” on the right and it’s done! In conclusion, it makes a big difference when Switch is with a microSD card. Go get your Switch and microSD card now guys!
SDXC memory card is only compatible with card readers that support SDXC specifications. Please verify if the device supports such format prior to use.
All storage products will display a less memory capacity on a computer than stated. The discrepancy has resulted from the way flash memory and hard drive manufacturers calculate the megabyte of memory. Because the computer is calculated as binary algorithm, the computer 1GB = 1024 * 1024 * 1024 = 1,073,741,824 (1024 for two of the ten th, this is the way a computer's calculation); therefore, 128,000,000,000 (128GB) / 1,073,741,824 ≒ 119.2GB . In addition, TEAM retained products 3-5% of capacity available to the device firmware and data storage maintenance, to prolong the life of the use of the reliability of the product. Therefore, the actual available capacity for your product algorithm is as follows, the actual available capacity = marked capacity ÷1,073,741,824 × 95% ~ 97% (GB) If the capacity of your product within the scope of the results obtained by the above method of calculation, This is a normal phenomenon, please use the peace of mind.
Please identify that the lock of the card is off. The problem might own to the card itself or the card reader if deletion still fais. If so, please contact customer service personnel for assistance.
Please identify that the video recording time is set to limit, instead of fixed time. If card format is FAT32, the recording would be stopped as 4GB of recording is reached because a single file cannot exceed 4GB. This problem may be solved as long as card format is changed to NTFS or exFAT if the two formats are supported by the machine.